SAP Concur vs CWT – 2022 Comparability

There are loads of duties to execute, handle, and observe when you may have workers touring, particularly internationally.

If you wish to design and handle a company journey program that works it’s important to associate a complete enterprise journey administration software program possibility along with your company journey technique.  The toughest half is to search out the journey administration resolution that most closely fits you.

The journey administration firm (TMC) choices are many, and on this article, we’ll make it easier to consider core options, fundamental strengths, and consumer critiques of each SAP Concur resolution and CWT, and we now have included an alternative choice, TravelPerk, that’s effectively value wanting into.

SAP Concur

SAP Concur is likely one of the oldest journey and expense administration software program corporations at this time. SAP Concur gives an entire suite of merchandise for company journey administration, expense monitoring, and invoicing.  The three core capabilities of this software program are:

  • Concur Expense automates expense reporting, approval, and budgeting processes.
  • Concur Bill gives visibility into journey spending and manages the account payable (AP) course of.
  • Concur Journey simplifies enterprise journey reserving with an in depth community of suppliers.

SAP Concur core differentiators and strengths

SAP concur primarily caters to medium and enormous corporations throughout totally different industries together with healthcare, manufacturing, retail, non-profits, and finance. There’s a vary of product options that distinguish SAP Concur, reminiscent of:

  • Built-in journey and expense platform: combines enterprise journey and expense administration.
  • An built-in company journey system: consolidates journey knowledge, allows workers to guide and alter reservations, and helps to satisfy the obligation of care obligations. The Integration with TripIt Professional helps companies with negotiated kinds of charges from suppliers with real-time alerts.
  • Automated expense administration: gives a big stock for each price range vary to switch spending insurance policies as per enterprise wants, and seize receipts on the go.
  • Superior finance auditing: makes use of synthetic intelligence (AI) and machine studying to uncover fraudulent actions, analyze fund misuse tendencies, and cross-check bills for sooner reimbursement.
  • All-in-one occasion administration: simplifies attendee registration, worker location monitoring, and occasion spending to keep away from overspending.
  • Automated AP administration: allows vendor spending management by knowledgeable choices with dashboards, and streamlines digital funds with expanded integrations.
  • Three-way match: the software analyzes and matches the acquisition order, receipt, and bill of each cost to determine discrepancies.
  • Consultative intelligence and analytics: acquire actionable insights and alerts with dashboards and reporting capabilities to create a single supply of reality for all stakeholders.
  • Fast integrations: connects knowledge factors to content material from different enterprise functions, together with Xero, NetSuite, and Quickbooks for a straightforward strategy to company journey administration.

SAP Concur Person Critiques Testimonials

What customers like about SAP Concur

“SAP Concur each instruments Expense and Journey do the job fairly effectively. It manages the invoices very effectively. You may handle your bills, I’ve by no means come to an expense the place the class is not listed in SAP Concur, It additionally has a reasonably respectable system with regards to SAP Journey. It manages all of your itineraries & journey bills fairly effectively.” – Sikander A., SAP Concur evaluation from G2

“What I like greatest about SAP Concur is that it’s consumer pleasant on the identical time it will possibly present us help in managing totally different enterprise journey and bills which could be very well timed in our instances of pandemic. SAP Concur additionally lets us simplify all duties associated to journey administration, controlling prices, saving instances and boosting productiveness.” – Princess Nouf O., SAP Concur evaluation from G2

What customers dislike about SAP Concur

“While you log into the SAP Concur system it nonetheless exhibits that this software program is kind of outdated with regards to design. I’m a designer so I take this into consideration lots. Additionally, it is not so user-friendly. You must do each apparent step by your self, today methods are fairly clever however this one is not.” – Sikander A., SAP Concur evaluation from G2

“What I dislike about SAP Concur is that their interface is a bit plain which is the rationale why it isn’t standing out amongst its different competitor utility which is extra having the perfect GUI.” – Princess Nouf O., SAP Concur evaluation from G2

Total, SAP Concur customers just like the platform as soon as they turn out to be aware of it. It’s not an intuitive and easy-to-use resolution however somewhat requires coaching and onboarding for the staff.


CWT has been round for a few years and operates throughout greater than 150 nations and caters to corporations of all sizes. They provide CWT purchasers an API-based company journey and expense administration product that gives a easy flight reserving, lodge reservation, and journey planning expertise. 

They give attention to B2B4E, enterprise to enterprise for workers, and examine the worker or buyer expertise as key.

CWT core differentiators and strengths

  • Lodge administration and reserving integration: gives a streamlined room reservation with lodge administration and reserving integration.
  • Stock: world distribution system gives a alternative between greater than 800,000 properties worldwide.
  • Funds-friendly: options RoomIt with particular costs for budget-friendly journeys with out compromising on comfort and luxury.
  • Consultants: permits for help from consultants to make sure the proper journey preparations on the myCWT cellular app.
  • Reporting and visualization: highly effective capabilities to trace your journey bills with actionable insights for all of your journeys with its analytics and reporting software, AnalytIQs.
  • Worker-wellbeing, Local weather Affect, and Organizational Efficiency (ECO) framework:  align sustainability along with your journey wants.
  • Worldwide SOS: gives further assist to company vacationers from the LGBTQ+ group in partnership with Worldwide SOS.
  • Security and safety: devoted sources to assist vacationers to concentrate on pandemic-related journey information and different surprising emergencies. You may simply find any worker in an accident and set off help efforts for his or her wellbeing.
  • Information safety: a worldwide cybersecurity staff that helps your workers navigate knowledge threats and safety points to make sure info confidentiality, integrity, and availability.

CWT Person Critiques Testimonials

What customers like about CWT

“Handy journey reserving processes have been the primary factor. Responsive workers if needing to name to alter last-minute journey preparations.” – Tracey-Lee C., CWT evaluation from G2

“Now we have all the time been blissful to benefit from the reserving for company journey (lodge, transport, and flight) of this firm. The community could be very effectively developed worldwide. The accounts are detailed and proper. We save loads of time.” – Florian G., CWT evaluation from G2

What customers dislike about CWT

“When calling to guide or change journey there was inconsistency within the stage of non-public service offered. Some Journey Consultants have been extraordinarily useful and even knew me by identify as they acknowledged my voice over the telephone; whereas others may very well be a bit ‘quick’. – Tracey-Lee C., CWT evaluation from G2

“Not all the time present the perfect worth in the marketplace for resorts, flights, and so on. Service ranges are very totally different in nations, poor in France, nonetheless good in Poland. They need to have stored requirements in all places.”- Małgorzata N., CWT evaluation from G2


If you’re an organization that permits their workers to guide their journeys themselves and need to use a journey system that makes enterprise journey administration extra scalable and managed, TravelPerk is value wanting into.

TravelPerk is the fastest-growing enterprise journey firm on this planet and serves a worldwide market.

Total, TravelPerk comes out on high on a number of fronts. It finds higher charges, solves issues extra effectively, and reduces the overall price of possession for companies. TravelPerk strives to offer a journey administration platform and expertise that makes enterprise journey give you the results you want by providing:

  • The most important journey stock within the journey trade: It features a complete supply of lodge content material, air journey, rail choices, and automotive leases in a single place with distinctive choices that embrace SouthWest Airways, Amtrak, giant lodge chains, and much more. The system additionally provides you entry to nice pricing choices.
  • Freedom and Management: workers guide for themselves liberating up your sources. Retains you knowledgeable of your enterprise journey prices with enterprise options like built-in journey insurance policies, approvals, and bill administration.
  • On-demand service: get help in 15 seconds with 7-star human buyer assist. One centralized level of contact by way of the app, web site, and telephone. Devoted, skilled brokers prepared to assist 24/7. 
  • Concierge providers: to request group bookings, Airbnb bookings, transfers, and tickets.
  • Free implementation and no charges: you solely pay while you journey. No mounted charges, no cancellation penalties, and no implementation prices.
  • FlexiPerk: All journeys are refundable with the FlexiPerk function. In case your plans change, you get your a reimbursement, no questions requested. This initiative delivers an upgraded reserving stage of consolation.
  • TravelCare: contains a built-in journey threat administration resolution to offer info on security and journey necessities with pointers, and real-time updates. Offers visibility of the place vacationers on enterprise journeys are and what disruptions would possibly have an effect on their journey.
  • VAT resolution: a complete resolution to determine and course of all claimable VAT refunds on your journeys within the EU so it can save you as much as 20% in your journey spend.
  • GreenPerk: helps you offset all of your carbon emissions for extra sustainable journey.
  • Obligation of care options: guarantee your touring workers are absolutely coated and get in-depth journey reporting and journey alerts. Attributable to our integration with Worldwide SOS, you may handle evacuation and auxiliary providers from a single portal.
  • Developer-friendly open-API platform: for seamless integration with the remainder of your corporation instruments and workflows, reminiscent of expense consolidations, or HR administration platform. An open market lets you combine with the opposite apps with one click on for a phased roll-out.

TravelPerk is a company journey administration associate that you simply’ll need to take into account as their flexibility and adaptableness are wanted on this ever-changing world of labor and drive towards digitization. Maybe you need to see how this feature would greatest give you the results you want. Click on right here for a free demo.

SAP Concur vs CWT vs TravelPerk: Facet-by-side comparisons

  SAP Concur CWT TravelPerk
Implementation cycle Lengthy Lengthy Brief
Buyer assist Poor Poor Glorious
Pricing Costly Costly Funds-friendly
Journey stock Poor Average Glorious
EU-readiness Average Glorious Glorious
Person expertise Average Average Glorious
Cell expertise Average Glorious Glorious
Governance and management Glorious Glorious Glorious
Reporting & analytics Good Glorious Glorious
Obligation of Care Average Glorious Glorious
Traveler expertise Average Poor Glorious
Rewards program Average Average Glorious
Integrations Average Average Glorious
Expense administration Average Poor Glorious

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