Amex GBT vs CWT – 2022 Comparability

There are a whole lot of duties to execute, handle, and observe when you’ve got staff touring internationally. All the things from reserving flights, lodging, approvals, and automobile leases, to worker security and journey adjustments to say just a few.

It’s important to companion the proper journey administration device together with your technique, if you wish to design and handle a company journey program that works. The trick is to seek out the enterprise journey administration software program choice that most closely fits you. 

Journey reserving supplier choices are many, and on this article, we are going to make it easier to consider core options, principal strengths, and consumer critiques of each Amex GBT and CWT. 

We’ve got included an alternative choice, TravelPerk, that’s effectively price wanting into to spherical off your choices.

American Specific International Enterprise Journey (Amex GBT)

Amex GBT serves corporations throughout all industries as a multinational journey administration firm that has been working since 2013. They provide a cloud-based and licensed journey administration product that provides efficiencies throughout:

  • Budgeting
  • Worker wellbeing
  • Guarantees a clean journey expertise

Amex GBT core differentiators and strengths

Amex GBT is among the journey administration corporations (TMC) higher suited to bigger firms. They provide a journey resolution for company journey. To cater to the journey necessities of SMEs, they acquired Egencia as their resolution was not that effectively fitted to smaller customers.

There’s a vary of product options that differentiates Amex GBT as a journey administration platform supplier, comparable to:

  • Journey financial savings: you may monitor price drops and simply rebook tickets to economize with the re-shop instruments.
  • Journey Vitals™: means that you can keep up-to-date about current occasions to tell your journey decision-making.
  •  Airline credit score reporting: a holistic view of complete refund quantities and any unused tickets out there is seen within the easy-to-use reporting device.
  •  Amex GBT’s Premier Insights™: offers insights into benchmarks, knowledge integration, automated recommendations for how you can save, and the way totally different changes will have an effect on the underside line via superior projection fashions.
  • Danger alerts: offers you with direct communication throughout disruptions.
  • Charges and choices: supply pre-negotiated charges and a couple of million lodging choices on the net reserving device.
  • Private assistant: means that you can navigate enterprise journey challenges whereas touring with private assistants prepared to help.
  • Cooperation: working with you to maximise the worth and effectivity of your journey program.

Amex GBT Consumer Evaluations Testimonials

What customers like about Amex GBT

“American Specific International Enterprise Journey helped me to get entry to airport lounges, get advantages with the airline, and helped me e book an excellent deal on an excellent lodge in New York. It was a pleasing expertise.” – Proprietor/Principal in Info Expertise and Companies, Amex GBT overview from G2

“Protecting me and my staff multi function place and ASSURING all of us as people and our belongings make it safely.” Kali O, Amex GBT overview from G2

What customers dislike about Amex GBT

“Among the applied sciences they like to make use of are outdated, and it has been a prolonged course of to align our processes with their very own.”G2 Consumer in Skilled Coaching & Teaching, American Specific GBT overview from G2

“It isn’t a lot user-friendly and straightforward to go together with the appliance. In case you are a brand new consumer or have visited solely typically, chances are you’ll want the assistance of their dwell 24/7 assist to get data and for a greater understanding of your plan.”Different in Info Expertise and Companies, American Specific GBT overview from G2


Working throughout greater than 150 international locations, CWT has catered for all dimension corporations for a few years. Their API-based company journey and expense administration product affords a simplistic expertise for journey planning, flight bookings, and lodge reservations.

CWT core differentiators and strengths

  • Built-in lodge administration and bookings: affords an built-in and streamlined lodge administration and reserving reservation expertise.
  • Lodging stock: affords a selection between greater than 800,000 properties with a worldwide distribution system.
  • RoomIt: affords decrease costs for budget-friendly journeys whereas nonetheless providing comfort and luxury.
  • myCWT™: a cellular app to entry itineraries, profiles, and provider packages across the clock.
  • Worldwide SOS: affords additional assist to company LGBTQ+ neighborhood vacationers.
  • Security and safety: devoted sources to maintain vacationers conscious of pandemic-related and different emergencies. Functionality to find staff in an accident and set off help efforts.
  • Guide help: to make sure the proper journey preparations.
  • ECO Framework: Worker-wellbeing, local weather affect, and organizational efficiency to align your sustainability and journey wants.
  • AnalytIQs: analytics and visualization capabilities to trace your journey bills with actionable insights.
  • Information safety: entry to a worldwide cybersecurity group for helping staff with navigating knowledge threats and safety points. Meant to make sure data confidentiality, integrity, and availability.

CWT Consumer Evaluations Testimonials

What customers like about CWT

“On-line platform CWTtoGo the place you may e book journey, check-in, and observe future reservations. CWT offers a very good reporting web site which is useful for the T & E division. Numerous choices of cooperation they’re very versatile.” Małgorzata N., CWT overview from G2

“The system will ship journey notifications reminding you to test in, alerting you of delays, and so on.” Lauren J., CWT overview from G2

What customers dislike about CWT

“The system is clunky, not consumer pleasant, and infrequently has flight costs listed at a price increased than the airline’s web site.” Lauren J., CWT overview from G2

I want it could even be out there to e book journeys via a bus service or practice to be able to change the variation of journey.” Challenge Group Member in Monetary Companies, CWT overview from G2


TravelPerk is the fastest-growing enterprise journey firm on the earth and serves corporations of all sizes throughout the globe.

In the event you empower your staff to e book their very own company journey and you’re on the lookout for a journey system that permits scalable enterprise journey administration development and affords elevated management, then it’s essential overview TravelPerk.

With 24/7 easy-to-use buyer assist instruments that can assist you deal with any adjustments and particular requests they provide peace of thoughts to any SMB.

Their journey system will let you centralize all elements of journey, particularly reserving and bill assortment simply and the device is fast to implement.

TravelPerk trumps on most fronts because it locates and affords higher charges, solves issues extra effectively, and reduces the entire value of possession for your small business.

The TravelPerk reserving platform strives to make enterprise journey give you the results you want by providing the next options and advantages:

  • Journey trade’s largest journey stock: no must seek the advice of a number of web sites or journey businesses. Included you can see air journey, motels, and rail choices with distinctive choices, comparable to Amtrak, SouthWest Airways, automobiles, and huge lodge chains, and the system provides you entry to nice pricing choices.
  • Reserving freedom with management: whereas vacationers get the liberty they need with a device that lets them e book for themselves, it additionally frees up your sources. You acquire the management to make sure that your small business journey is costing you the correct quantity with built-in enterprise options like journey insurance policies, approvals, and bill administration.
  • No charges and free implementation: solely pay whenever you journey. There aren’t any mounted charges, no cancellations penalties, and no system implementation prices.
  • FlexiPerk: All journeys are refundable with this function. In case your plans change, you get your a reimbursement with no questions requested.
  • Concierge providers: help you with occasions, comparable to group bookings, Airbnb bookings, transfers, and tickets.
  • Prompt service entry: with the across the clock 7-star human buyer assist offered, you’ll get help in 15 seconds. They provide devoted, skilled brokers with one centralized level of contact by way of the app, web site, and cellphone.
  • TravelCare: a built-in journey danger administration resolution to supply data on security and journey necessities. It affords tips, and real-time updates with visibility of enterprise vacationers and what disruptions may have an effect on their journey.
  • VAT resolution: determine and course of all claimable VAT refunds in your journeys within the EU with this complete resolution to save lots of as much as 20% in your journey spend.
  • GreenPerk: offset all of your carbon emissions for extra sustainable journey with this function.
  • Responsibility of care options: you obtain in-depth journey reporting and journey alerts and guarantee your touring staff are absolutely lined. You possibly can handle evacuation and auxiliary providers from a single portal with the Worldwide SOS integration.
  • Open-API platform that’s developer-friendly: allows a seamless integration with different enterprise instruments and workflows, comparable to for expense consolidations, or your HR administration platform. You may as well combine with the opposite apps you usually use, with one click on utilizing the open market.

As a company journey administration companion TravelPerk is price contemplating. They meet the ever-changing world of labor and drive towards digitization with flexibility and flexibility. See how this feature would finest give you the results you want. Click on right here for a free demo.

Amex GBT vs CWT vs TravelPerk: Aspect-by-side comparisons

Characteristic Amex GBT CWT TravelPerk
Pricing / prices      
Flat charge (no hidden prices) X X
Solely pay whenever you journey  X X
No extra charges for buyer assist  X X
No binding contracts  X X
Free account administration  X X
VAT restoration Restricted
Prompt setup  X X
Free implementation  X X
Full lodge & flight stock  Restricted Restricted
Low-cost carriers out there  X Restricted
Fundamental (financial system) festivals out there  X Restricted
Airbnb out there
Customer support      
Speedy journey help by way of cellular app
Concierge service X
Add-ons / options      
Integrations with main third occasion suppliers Restricted Restricted
Exterior visitor accounts  X X
Centralized itinerary for a number of bookings X X
Consumer-friendly platform  X X
Carbon offsetting 
Responsibility of care  X

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