Hotel Internet Services(HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful adoption of its BeyondTV GuestCast content streaming platform by Clarion Pointe Statesville hotelin North Carolina. A recently remodeled property operating under the Choice Hotels brand, Clarion Pointe Statesville with BeyondTV GuestCast can now significantly provide its guests with the personalized, safe and hassle-free in-room entertainment experience that many have come to expect from today’s hotels.
“As with consumer homes, cable and satellite television has increasingly become viewed as outdated by today’s travelers and partnerships with leading solution providers such as Hotel Internet Services are essential to maintaining a reputation as a modern and adaptive hotel business,” said Jigar Majmundar, General Manager at Clarion Pointe Statesville. “Not only are we extremely pleased by what was a swift and painless installation, but the service design quality of BeyondTV GuestCast speaks for itself in that we have only received positive guest feedback and not one request for troubleshooting assistance. From our perspective, BeyondTV GuestCast is ideally suited to the needs of hotel environments as it always ensures an intuitive experience for new users and provides them with the confidence of knowing that their privacy and data is always safe.”
In addition to maximizing guest satisfaction and trust, BeyondTV GuestCast also now comes equipped with an all-new analytics dashboard offering hoteliers valuable insight into guest usage and Wi-Fi connectivity strength. By leveraging the dashboard’s real-time statistics, hoteliers can instantly determine the success of their guestroom entertainment strategy with metrics that include the number of registered users, how many casting sessions are currently active as well as the total number of hours that guests have spent casting each month. The dashboard additionally features intuitive visual graphs ensuring the effortless digesting of information and further provides hoteliers with a summary of the top apps that their property’s guests seek to cast.
By also providing a continuous evaluation of Wi-Fi signal strength based on the location of each BeyondTV GuestCast device, the dashboard even offers hoteliers the unique advantage of being able to identify any onsite areas experiencing issues such as weak signals and dropped connections. This innovative feature not only ensures that guests continue to experience a seamless content casting experience, but also provides hoteliers with the ability to maintain a fast and reliable Wi-Fi service that lives up to increasing guest expectations.
For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected]
About Hotel Internet Services, Inc.
Serving hospitality’s full connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology including high-speed internet access, the latest in guestroom entertainment and contactless service, IOT and security systems. Backed by 24/7 guest service monitoring and support, HIS innovations not only include cutting-edge network technology that can address the highest of guest expectations, but also BeyondTV and GuestCast which are the industry”s most advanced and flexible platforms for ensuring the ultimate in-room entertainment experience and access to hotel services. In addition to hotels and resorts, HIS also provides equipment and services to casinos, military and student housing, senior housing, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues.
As the industry”s most trusted go-to provider for the latest in network connectivity and IoT-based innovation, HIS is credited with successfully enhancing the online capabilities and guest satisfaction rates for countless hotels and resorts across the U.S. Headquartered in Clearwater, Florida, HIS offers services throughout North America, Australia, Latin America and several countries throughout Europe.